Return and Refund
The Thrifter's Guide Refund Policy
Thank you for shopping at The Thrifter's Guide!
We offer a refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
- Eligibility for Refunds and Exchanges
- Eligibility for Refunds and Exchanges.
- Your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Only regular priced items may be refunded, sale items cannot be refunded.
- If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
- Exempt Goods
- The following are exempt from refunds:
- Gift cards
- Some health and personal care items
- Partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Shipping
- Please do not send the product back to the manufacturer. It must be sent to the following Address: The Thrifter’s Guide 15 Nichols Road Peabody Ma 01960.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page on our website: here
By sending us an email: admin@thethriftersguide.com